Co dělá software zendesk

CRM software helps companies handle all aspects of customer relationships from first contact to ongoing inquiries, lead nurturing, conversion, renewal and long-term interaction. Zendesk works smoothly with CRM software packages. Easy integration with CRM software leads to better ongoing customer relationships.

Award Winning Customer Service Software, trusted by 200,000+ customers. Make your customers happy via text, mobile, phone, email, live chat, social media. Software that hits the sweet spot. Customer service is about more than the customer.

16.06.2021

Zendesk is a service-first CRM company that builds software designed to improve customer relationships. Our software is powerful and flexible, and scales to meet the needs of any business. The software maker reported $0.11 EPS for the quarter, beating analysts' consensus estimates of ($0.17) by $0.28. The software maker had revenue of $283.50 million for the quarter, compared to analysts' expectations of $277.38 million. Zendesk had a negative net margin of 19.24% and a negative trailing twelve-month return on equity of 22.55%. Zendesk is a company developing a customer support ticketing system and service software.

The Elite Plan is an upgrade for existing Zendesk Enterprise customers that allows you to fully rely on Zendesk at scale. Elite adds unlimited light agents (non-agent staff who can review and comment on tickets), unlimited branded help centers, a 99.9% uptime guarantee SLA, 1-hour response time for system failures, and advanced encryption data

zendesk.co.uk Zendesk, San Francisco, California. 146,957 likes · 13,057 talking about this.

Mr. Primdahl co-founded Zendesk and served as our Chief Technology Officer from 2007 through 2017. Mr. Primdahl holds a Bachelors in chemical engineering from the Technical University of Denmark and a Masters, Sci. IT. in computer science and information technology from the IT University of Copenhagen.

Easy integration with CRM software leads to better ongoing customer relationships. SQRIBBLE FAQ Sqribble Happiness Department. Powered by Zendesk Zendesk also seamlessly integrates with other tools, data, and communications across all departments to ensure smooth customer interactions and less miscommunications within complex operations. Learn more about Zendesk’s enterprise customer service software. Zendesk for SMBs Zendesk gives small and mighty teams the gift of efficiency.

I only use this software because it would be a hassle porting all existing tickets over to a different platform. I needed billing support from them, and my ticket was 'escalated' to the Finance department, but nobody ever got back to me in time.

I needed billing support from them, and my ticket was 'escalated' to the Finance department, but nobody ever got back to me in time. Literally a few days went by and not one word from my Zendesk agent. They have a poor support system. A great help desk is at the heart of great customer support. Help desk software enables support agents to track, prioritize, and solve customer support tickets. But Zendesk is more than just help desk software; it's a cloud-based software and engagement platform for customer service that offers omnichannel support.

Categories. GuardPoint 10; GuardPoint Pro; Door Hardware & Peripherals; Legacy Products; Case Studies; Promoted articles. ANPR Integration - Using Nedap Lumo Camera Zendesk is a service-first CRM company that builds software designed to improve customer relationships. Our software is powerful and flexible, and scales to meet the needs of any business. Here’s the deal: Zendesk offers competitive salaries and an excellent benefits package for full-time employees, including time off, referral bonuses, patent bonuses, and educational opportunities for career development. Plus, our fully stocked kitchens, regular happy hours, latest tech goodies, and more make in-house perks pretty sweet, too. Zendesk Support Product Scorecard.

For any business, the software you use must be flexible, easy to use, and able to scale at any pace. We understand the complexities of software because we’re a software business. Zendesk Inc. is an American customer service software company headquartered in San Francisco, California, USA. It is listed on the New York Stock Exchange with the symbol ZEN and is a constituent of the Russell 2000 Index. Founded in 2007 in Copenhagen, Denmark, Zendesk has 2,000 employees and serves 119,000 paying customers in 150 countries and territories as of … Zendesk has some great features, but it’s not suited for all businesses. Explore the top five Zendesk alternatives.

SQRIBBLE FAQ Sqribble Happiness Department.

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The Zendesk Luminaries program is for leaders in customer experience.